Gazzaoui

Drives sales growth by expanding the client portfolio, strengthening customer relationships, and achieving assigned revenue, collection, and market development targets.

A. Customer Relationship Management

• Develops and strengthens long-term relationships with existing and prospective customers.
• Conducts regular field visits to identify new projects and uncover business opportunities.
• Promotes the company’s image by demonstrating professionalism, technical competence, and reliability.
• Builds and maintains structured customer profiles including project history, pipeline opportunities, and revenue potential.
• Addresses client inquiries promptly and resolves issues to ensure high customer satisfaction.

B. Sales & Business Development

• Identifies, pursues, and secures new clients, projects, and revenue streams within assigned sectors.
• Prepares and follows up on quotations in coordination with technical and sales support teams.
• Negotiates commercial terms within approved pricing and discount policies.
• Coordinates with internal departments to confirm stock availability, delivery schedules, and project timelines.
• Generates and submits sales orders while ensuring required approvals are obtained.
• Monitors account opening processes and ensures compliance with credit policies.

C. Targets, Collections & Reporting

• Achieves assigned sales targets in terms of revenue, volume, and product mix.
• Monitors customer balances and actively follows up on collections to ensure timely payments.
• Contributes to sales forecasting by updating pipeline data and reporting market intelligence.
• Provides management with insights on customer behavior, competitor activities, pricing trends, and market developments.

D. After-Sales Support

• Coordinates project kick-off activities when required.
• Supports the resolution of product claims and site-related issues in collaboration with technical teams.
• Strengthens customer loyalty by ensuring consistent follow-up and service quality.

• Strong analytical and problem-solving skills
• Strong negotiation and communication skills
• Ability to manage multiple accounts and deadlines
• Proficiency in MS Office
• Fluency in Arabic and English; French is a plus

• 3–5  years of experience in sales, preferably in technical, industrial, or project-based environments.

• Bachelor’s degree in Electrical Engineering or related field